Welcome to OSD – Online Shopping Delivery.
By accessing or using our website, you agree to follow the Terms & Conditions mentioned below. Please read them carefully before shopping with us.
1. Acceptance of Terms
By using this website, creating an account, or placing an order, you agree to these Terms & Conditions and our Privacy Policy.
If you do not agree, please stop using the website.
2. Eligibility
To use our website, you must:
Be at least 18 years old
Provide accurate and complete information
Use the website for lawful purposes only
3. Account Responsibilities
If you create an account on our website, you are responsible for:
Keeping your username & password confidential
All activities that occur under your account
Providing accurate personal and delivery information
We are not responsible for any loss caused due to misuse of your account credentials.
4. Product Information
We try our best to provide:
Accurate images
Exact product descriptions
Correct pricing
But colors, designs, or minor details may vary due to lighting, screen display, or manufacturer updates.
Prices may change anytime without notice.
5. Orders & Payments
a) Order Acceptance
Once an order is placed, you will receive a confirmation email/SMS.
We reserve the right to cancel any order if:
Product is out of stock
Payment is incomplete
Incorrect information is provided
We detect suspicious/fraudulent activity
b) Payments
All payments must be made through our secure payment gateway.
We do not store your debit/credit card details.
6. Shipping & Delivery
Delivery timelines may vary depending on your location.
Delays may happen due to holidays, weather, courier issues, or unforeseen circumstances.
We are not responsible for delays caused by the courier company.
You must provide a correct address and be available to receive your order.
7. Returns, Refunds & Exchanges
Please refer to our Refund & Return Policy page for full details.
In short:
Products must be unused and in original condition
Certain items may not be eligible for return (e.g., innerwear, accessories)
Refunds will be processed after inspection
8. Cancellation Policy
You may cancel an order before it is shipped.
Once shipped, cancellation is not possible.
Refunds, if applicable, will follow our refund policy rules.
9. Intellectual Property
All content on our website, including:
Images
Logos
Text
Designs
Layout
Product descriptions
belongs to OSD – Online Shopping Delivery.
Copying or using our content without permission is strictly prohibited.
10. Prohibited Activities
You agree not to:
Use our site for illegal or harmful purposes
Try to hack, disrupt, or damage the website
Upload viruses or malicious code
Fake orders or misuse payment systems
Use our products for resale without permission
11. Third-Party Services
We use third-party services like:
Payment gateways
Courier partners
Analytics tools
We are not responsible for the actions or errors of third-party services.
12. Limitation of Liability
OSD is not responsible for:
Losses due to incorrect address
Delays by courier companies
Misuse of your login details
Unauthorized transactions
Minor differences in product colors or textures
Your use of the website is at your own risk.
13. Indemnification
You agree to protect and indemnify OSD – Online Shopping Delivery from any loss, damage, or legal claim that arises due to your misuse of the website or violation of these Terms.
14. Changes to Terms
We may update these Terms & Conditions at any time.
Changes will be posted on this page with a new “Last Updated” date.
Your continued use of the website means you accept the updated terms.
15. Contact Us
For any questions or support, contact us:
OSD – Online Shopping Delivery
Email: osdonlineshoppingdelivery@gmail.com
Phone: 6300662540